Customer Consultation and Estate Evaluation

We first sit down with our potential clients and discuss their
needs.  Each person/situation has unique needs, which may include,
but are not limited to the liquidation of a lost one’s estate,
downsizing, moving, divorce or foreclosure.  We will evaluate the
situation and estate and work towards the best possible solution,
whether it may or may not be an estate sale.  If in fact an estate
sale is not the final resolution, we can recommend and refer other
services such as licensed auctioneers or buy out persons.

If an estate sale is the conclusive answer to the customers needs,
we will then discuss the potential estate worth, review marketing
strategies, dates of a possible sale and pre-sale access.  Upon the
client’s approval and consent, we will provide a detailed and legal
binding contract stating the responsibilities and obligations of both
parties involved.  All information between the client and Mojo
Estate Sales is confidential and will not be shared with any outside

Pre-Sale Operations

The pre-sale stage can range anywhere from a couple of days up to
a month or two prior to the sale depending on the size, amount
and/or quality of the items included.  Mojo Estate sales will provide
the following services during this stage:

·        Obtain all required city permits
·        Abide by city and street regulations including parking
·        Safe proof the estate by posting signs for low areas, steep
stairs or any potentially hazardous areas
·        Create a customer control plan, which may include the
limitation of persons in the estate at one time in order to provide
fast checkout times and a comfortable shopping environment
·        Post all sales hours, codes of conduct, bidding, payment and
discount policies in visible areas
·        Review and plan liquidation options with the client regarding
trash disposal, charities, buy out parties, etc.

Pricing and Merchandising

Our goal and intent is to price all items with the highest possible
value and to make your sale successful.  We utilize numerous areas
of expertise when pricing items including personal knowledge,
reference materials, antique dealers, collectors and the internet to
name a few.  We professionally display all items in a way that is
attractive and inviting to the customers.  We provide tables, racks
and lock boxes for valuable items such as jewelry and coins as
needed.  All small valuable items are kept near the cashier to
ensure their safety.  Special care will be used when handling and
placing al breakable and valuable items.

We will price items accordingly with traditional stickers, string tags
and post-it’s depending on the item and value.  In addition we will
keep a list of the most valuable items with their prices at the
checkout to ensure there is no price tag swapping.


Advertising is on us and we will advertise using numerous effective
methods to make sure your sale is successful.  We will place ads in
the KC Star (print and online) and possibly your local area paper if
there is one.  We will advertise online as well using many
resources.  We advertise on both EstateSales.Org and EstateSales.
Net, which are the 2 leading estate sale companies with more than
20,000 followers in the KC Metro area.  We also post on social
media including Facebook, FB groups, Twitter and Craigslist.  The
sale is listed on our website and we send an email notification to
our personal mailing list. Lastly, we place large professional signage
on designated cross streets to bring in local traffic.

Sale Operations

This is the easiest part of the sale.  All of the hard work has already
been done and it’s smooth sailing from here.  We will staff
accordingly and ensure that the sale runs smoothly.  We create a
user friendly buying environment and provide knowledge of all
necessary information to the staff in order to expedite all
customer purchases.  We are very courteous and kind to our
customers to ensure customer satisfaction.

Post-Sale Operations

The final sale summary report will be mailed out to the client
normally within 7 days along with our business check with the sale
proceeds minus our commission.  After the sale, final arrangements
are made for the removal of the remaining items.  Once the
remaining items have been liquidated, we will vacuum and broom
sweep the home.  If there is extensive trash, we can arrange for a
dumpster or a trash removal service if needed and deduct the costs
from the sale proceeds if the client approves.  If needed, we can
also provide references for professional cleaning, facility
improvements and realtors.
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